This page contains useful information about our college policy and procedures, focusing on creating a safe, positive and supportive learning environment for our students.
Lufton College operate within statutory requirements in the educational, health and care arena. There is a policy review cycle that means that our policies are constantly under review and amended at regular intervals. Key localised policies can also be found below:
We know there will be times when students, carers, parents or placing authorites will want to give us feedback about our college and we will always be happy to hear from you. If you feel that you would like to make a suggestion, let us know about something you were pleased with, or tell us we did not meet your expectations, please contact the school via the details on the main page. A complaints procedure allows for both formal and informal complaints.
Informal complaints can be dealt with quickly, while formal complaints should be made in writing. Our full complaints policy is available above or from the school on request. This policy is designed to help you raise concerns and ensures your complaint will be dealt with fairly. Should you wish to take your complaint further or if you feel you are unable to discuss the details with the college, please contact the Director of Education here, especially if you complaint relates to the college leadership.
The proprietor of the College, whose address for correspondence during both term times and holidays, is Anne Marie Carrie, 4th Floor, Waterfront Manbre Wharf, Manbre Wharf, Hammersmith, London, W6 9RU. The telephone number on which the proprietor may be contacted is 0208 735 6150.