I joined the team at Shap Road in august 2024 and it has been and it is an amazing and supportive place to work. I’ve only worked here for a year but it has flown by so fast. This was my second site that I have worked with within Cambian and previously I have only worked with children. Due to this I was incredibly nervous but both staff and managers made me feel welcomed and part of the team. Whilst at Shap Road I have also been able to expand my skills and knowledge. I have recently completed my care certificate and am looking forward to starting my level 3 qualifications. Every day is a joy with all of the residents and life is never boring. Each of the residents are able to live life to the fullest with the full support of the staff. They are all valued members of the community and they all enjoy going out each day on the buses to different activities. The small moments also make every day worth it, exchanging a smile with the residents or making them laugh is the highlight of my day.

I have been working at Shap Road since November 2021 and it has been one of the best decisions I have ever made! I joined the team on Bank initially, I felt this would help me build my confidence as I had never worked in care before this meant I could become part of the team but still also work at my old job in retail, I had only ever worked in retail and wasn’t really sure what to expect. I enjoyed it so much that I took a part time position in April 2022 and then joined full time in June 2022. This is my first ever care job I have been in and it’s the best job I have ever had. I am so proud that I took the jump and joined such a great team. My proudest moment since being at Shap Road is when I passed my care certificate, I have learnt so much since I have been here. I enjoy being able to improve the lives of the people I support, it is made so much easier when I have the staff support around me that I do. I appreciate working alongside such a supportive team that shares your commitment to providing quality care. I find my role rewarding because it challenges you and helps you develop new skills and resilience. I have great pride in being able to support our residents on activities that they like doing and going on holidays with them to places they have never been and providing them with opportunities they may not have experienced before.

I previously worked at Shap from 2015 until 2020, starting my journey into the care industry. I have only ever worked at Shap road within the health and social care sector. I completed my NVQ Level 3 as an apprentice through Kendal college and was supported on my journey to complete this by Shap road. I was also able to gain qualifications in understanding autism Level 2 and the care certificate. Shap road is a lovely home for the residents who live there and they are at the forefront of how the home is led and managed. The residents make decisions on their care needs and the activities they take part in on a daily basis, also making choices on where they go on holidays and how their rooms are furnished. It’s a great place to live and work. As I mentioned, I left in 2020 for home life reasons and really enjoyed my time
there, so much that I actually returned in 2025 as part of the bank team and it is still just as fantastic as it was back then and still a great place to work. The staff have been so helpful and welcoming since I returned, easing me back into my role whilst always being there to support me. I am so pleased to be part of Shap Road’s team once again.

I have worked at Shap Road for 5 ½ years and have always found it a fantastic place to work. We support 4 young adults who enjoy going out into the community doing activities such as bus rides, walks, social and art groups and music sessions, we feel it’s important that they have the opportunity to take part in the things that give them joy so lead their best lives possible. At Shap Road we work as a team to support each other, we have experienced staff that are happy to share their knowledge with new staff and those that may need advice to help them fulfil their duties. The management team at Shap Road are very supportive, communicate well with the team and set the standards for us all to work towards, they are also there if we need personal support which is important when you work in care. As an older member of the team I have a wealth of life experience that I can bring to the job but must say that it is by far the best job I have had. I love working as part of a team that gives exceptional care and support to our young adults and feel proud to work at Shap Road and to be a part of this team.