Residential Services

Referral Process

Knowing how difficult it can be to entrust a child's care to someone else, we work closely in partnership with local authorites and families. For those that we work with, our commitment to high quality care is a guarantee that they have come to expect.


We aim to treat all referrals with the urgency expected, and follow the appropriate paths in order to ensure that relevant care is provided.


✓ Each referral is screened and assessed


✓ Referral Team forwards profile to appropriate home


✓ Regional Manager for earmarked home carries out final assessment and risk-matching


This rigorous referral and assessment policy aims to match each child to the correct service from the start. This will maximise the potential for placement stability and ensure that the child's needs are met and any risks are managed appropriately.


CAMHS Tier-4 referrals (Cambian Willows) and their intial assessments are managed by NHS England.


If you would like some advice or more information on our services and what we can do for you, email us here, or call 0800 644 6170 to discuss a referral in confidence.


Contact Us

Want to discuss 

a referral

in confidence?


Get in touch with us

click here


or call us:

0800 644 6170


Parent Testimonial

Parent Testimonial Image

"All staff are approachable and helpful. It is one of the strongest points. We always feel informed and would not hesitate to call about anything."